TERMS & CONDITIONS

General

Welcome to MovieWearing.com. By utilising the latest technology to ensure secure, hassle-free shopping, MovieWearing.com can provide you with a broad range of high quality merchandise to help you easily express your individuality and creativity. Keep in mind, however, that we here at Movie Wearing, provide our services to you subject to the following notices, terms, and conditions.

These Terms and Conditions (“Terms”) constitute a legally binding agreement made by and between MovieWearing, and each of its affiliates and subsidiaries, (“Movie Wearing”) which operates www.moviewearing.com (“Website”) and you, whether personally or on behalf of an entity (“You”). These Terms govern your use of the Website and products offered on the Website so please read them carefully.

By accessing or using any part of this website, you agree that you have read, understand and agree to be bound by these Terms. If you do not agree to be so bound, discontinue use of the website.

Internet technology and applicable laws, rules and regulations change frequently. Accordingly, Movie Wearing reserves the right to make changes to this agreement at any time. Your continued use of the website constitutes assent to any new provisions of this Terms that may be posted on the website.

Product Transactions on the Website

Products may only be purchased by individuals who can form legally binding contracts under applicable law. All purchases must have been issued with either a valid credit card by a bank acceptable to PayPal or a valid PayPal account. The individual’s application to open an account must be acceptable to Movie Wearing. All purchasers must agree to authorize PayPal (on behalf of Movie Wearing) to process the charge or charges on his/her credit card or PayPal account in the amount of the total purchase price for the merchandise which they purchase.

By making an offer to purchase merchandise, you expressly authorize Braintree or PayPal (on behalf of Movie Wearing) to process the charge or charges on his/her credit card or PayPal account in the amount of the total purchase price for the merchandise which they purchase.

Furthermore, you agree that PayPal (on behalf of Movie Wearing) may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit card reference or fraud prevention agency, which may keep a record of that information.

Order Approval

All orders are subject to acceptance and availability. Please note that items in your shopping cart are not reserved and may be purchased by other customers.

After you place your order, you will be sent an e-mail to confirm that your account has been charged.

Your account is debited at the same time you submitted your order on our Website. If your order has not been approved, you will be notified as soon as reasonably practicable via us or by the payment gateway used to make the purchase.

In the rare instance that your order is approved but any of the items you have ordered are not available, we will contact you immediately by e-mail to arrange for a full refund or a product exchange, if preferred. Unless you cancel your order, acceptance of your order and completion of the contract between you and Movie Wearing will be completed when we e-mail you to confirm the goods have been dispatched. The Website and communication is always conducted in English; therefore, the final sale contract will also be in English.

We reserve the right to not accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria.

Pricing Policy

Prices displayed on Website are in United States Dollars. We do not charge sales tax on our pricing. The responsibility for any custom duties, foreign taxes or other fees, which may be imposed, will rest with the customer. Please contact your local customs offices if you would like to seek more information regarding taxes and duties.

Cancellation of Orders by Us

At Movie Wearing, we do our best to ensure your order is fulfilled. However, we reserve the right to cancel the order if we have insufficient stock. In the event of cancellation, we will contact you by email within 48 hours of receiving your order. If we cannot fulfil the order, we will re-credit your account as soon as reasonably possible. Movie Wearing does not reimburse any bank charges you may have incurred in the transaction.

Please note card refunds may take up to 10 business days for your bank to complete depending on processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.

Cancellation by You

Movie Wearing aims to process any orders received in a timely manner (excluding weekends and public holidays). However, please allow up to 3 business days for processing time. No changes or cancellations can be made to orders purchased. 

Insurance and Delivery

Movie Wearing insures each purchase during the time it is in transit until it is delivered to your specified delivery address. The courier may require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Movie Wearing and transfer of responsibility in the same way. Signatures may not always be required.

Movie Wearing cannot be held responsible for courier delays and circumstances out of our control. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Movie Wearing is not responsible for any delays caused by destination customs clearance processes.

See our Shipping Information section for more information of delivery timeframes.

All our orders are shipped via a third party warehouse out of China and Los Angeles, California, United States. Movie Wearing mainly uses FedEx and USPS for all deliveries to major cities, with EMS being used to more remote locations.

Movie Wearing products pass several levels of quality control inspections to ensure highest standard. Each parcel is weighed to confirm contents before dispatch and weighed by courier upon receipt. Movie Wearing is not responsible for reimbursement of missing item when courier and warehouse confirms delivery. 

Returns and Exchanges

Purchasers must request an exchange or return within 14 days of receiving our order. The item(s) must be returned in original condition with the original packaging and all tags attached. Any garments that appear to have been worn, washed, or altered in any way will be refused. Please take care when trying on garments, as we cannot accept garments that have makeup stains and/or that smell of perfume. The item/s must be returned to our warehouse before the refund or exchange is made.

Exchanges can be made for garments equal to the same full price value. A limit of 2 exchanges will be allowed per original transaction. 

Please do not return any items before requesting a Returns Authorisation (RA) Number.

For return, please contact us through email orders@moviewearing.com to provide the following information.

Item to return
Return reason
Select return or request an exchange
Comments (optional)

If your return request has been authorised we will contact you via email and supply you with a Returns Authorisation (RA) Number, the return address details and a Returns Form, which should be included inside your return package.

Please wait to receive all required returns information before sending any return packages. Our office is closed over the weekend so if you submit an online return request on the weekend we will reply on Monday.

We reserve the right to not accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria.

Following our receipt of an authorised return, please allow approximately 3-5 business days for your return to be processed at our warehouse. We’ll send you an email when our team has processed your refund. PayPal and Credit Card refunds can take up to 10 business days to clear back into your account. Your refund can only be credited back to the original form of payment.

If you request an exchange, please allow approximately 3-5 business days for your return to be processed by our team. We’ll send you an email notification once your exchange has been shipped so you know it’s on the way. Please note, the processing time for returns may change during peak periods.

The shipping cost of returning items to the Movie Wearing warehouse for an exchange, store credit or refund, is not covered or reimbursed by us. However, if you request an exchange, we will arrange the shipping of the new item to you. We understand that some international postage can be costly, so we do not expect express shipping on returns.

Any customs duties and sales taxes paid on your purchase are non-refundable through Movie Wearing. However, you may be able to recover these by contacting your local customs office directly. Refunds for returns apply to the purchase price of the garments only.

If a customer will not accept delivery of their order, or should the necessary customs duties or taxes not be paid by the customer in order to complete the delivery, Movie Wearing will not be able to issue a refund on the full order price. Refunds can only be processed once the original garment is received back at our warehouse. Therefore, any associated return fees as a result of a customer not taking delivery of their order will need to be deducted from the original order price within a refund amount.

If you have received damaged goods, or you believe a manufacturing fault has occurred, please contact us straight away at orders@moviewearing.com so we can help to resolve the problem as quickly as possible.

Excessive Returns: Movie Wearing monitors returns to identify potential abuse or misuse of our return policies. Continued returns will be flagged and potentially refused at our discretion, or lead to the closure of your Movie Wearing account.

Payment

We accept payments via Paypal, and any other methods which may be clearly advertised on the Website from time to time. If you choose to pay with PayPal, you will be directed to their site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to MovieWearing.com. Payment will be debited and cleared from your account upon dispatch of your order by Movie Wearing.

You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Movie Wearing, we will not be liable for any delay or non-delivery.

We take reasonable care to make our Website secure. If you are a registered Movie Wearing user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.

To help ensure that your shopping experience is safe, simple, and secure, Movie Wearing uses Secure Socket Layer (SSL) technology.